Mon - Sat 8.00 - 17.00
Does MerchantPay have a Demo Website?

Yes, we do, you can access it here. On this interactive demo website, you can "purchase" a physical product and a subscription, processing the payment through either our Standard Checkout, Inline Checkout, or Payment API method. This demo website can also be viewed in any of the languages or currencies that MerchantPay Supports.

What do I need in order to start selling?

First you will need to sign up with MerchantPay by submitting an application. Your application will be processed and your website will be reviewed by our underwriting team. During the review, we look at your products and services, review your marketing techniques, understand the pricing and review the checkout process (don't forget to add a refund and privacy policy). After the application is approved and your site is up and running, you can start selling with MerchantPay.

What payment methods does MerchantPay offer my customers?

MerchantPay offers 8 payment methods:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Diners
  • JCB
  • PIN debit cards with the Visa or MasterCard logo
  • Debit cards with the Visa or MasterCard logo
  • PayPal

Some of these options are only available in select currencies.

What countries does MerchantPay operate in?

MerchantPay supports businesses in 211 markets. We also accept payments from anywhere in the world.

The following countries are currently excluded from any type of operating arrangement with MerchantPay due to OFAC Restrictions:

  • North Korea
  • Cuba
  • Iran
  • Sudan
  • Syria
  • Myanmar (Burma)
Does MerchantPay support recurring billing?

Yes, MerchantPay supports recurring billing and subscription services. Go to the MerchantPay recurring billing page to learn more.

Do I qualify for volume pricing?

If you process more than $50,000 a month, you may qualify for volume pricing. Please contact our sales team for more information.

How does MerchantPay work?

MerchantPay works by allowing merchants to accept online payment for their goods and services. After you are approved, integrate your website with MerchantPay using either our free Plug and Play cart or a shopping cart of your choice. Your customers will order on your site, and then pay within MerchantPay’s secure PCI compliant payment page. When the order is completed successfully, we will send the customer an order confirmation and then send them back to your website.

What type of products does MerchantPay support?

MerchantPay supports physical goods, electronic goods and services. There are products and services that are prohibited. Please take the time to review our Prohibited Product List.

What currencies does MerchantPay support?

MerchantPay supports 87 currencies:

Receive payment from consumers in:

  • Afghan Afghani (AFN)
  • Albanian Lek (ALL)
  • Algerian Dinar (DZD)
  • Argentine Peso (ARS)
  • Australian Dollar (AUD)
  • Azerbaijani Manat (AZN)
  • Bahamian Dollar (BSD)
  • Bangladeshi Taka (BDT)
  • Barbadian Dollar (BBD)
  • Belize Dollar (BZD)
  • Bermudan Dollar (BMD)
  • Bolivian Boliviano (BOB)
  • Botswana Pula (BWP)
  • Brazilian Real (BRL)
  • British Pound (GBP)
  • Brunei Dollar (BND)
  • Bulgarian Lev (BGN)
  • Canadian Dollar (CAD)
  • Chilean Peso (CLP)
  • Chinese Yuan (CNY)
  • Colombian Peso (COP)
  • Costa Rican Colon (CRC)
  • Croatian Kuna (HRK)
  • Czeh Koruna (CZK)
  • Danish Krone (DKK)
  • Dominican Peso (DOP)
  • East Caribbean Dollar (XCD)
  • Egyptian Pound (EGP)
  • Euro (EUR)
  • Fijian Dollar (FJD)
  • Guatemalan Quetzal (GTQ)
  • Hong Kong Dollar (HKD)
  • Honduran Lempira (HNL)
  • Hungarian Forint (HUF)
  • Indian Rupee (INR)
  • Indonesian Rupiah (IDR)
  • Israeli New Shekel (ILS)
  • Jamaican Dollar (JMD)
  • Japanese Yen (JPY)
  • Kazakhstani Tenge (KZT)
  • Kenyan Shilling (KES)
  • Lao Kip, Democratic Rep (LAK)
  • Kyat, Myanmar (MMK)
  • Lebanese Pound (LBP)
  • Liberian Dollar (LRD)
  • Macanese Pataca (MOP)
  • Malaysian Ringgit (MYR)
  • Maldivian Rufiyaa (MVR)
  • Mauritanian Ouguiya (MRO)
  • Mauritian Rupee (MUR)
  • Mexican Peso (MXN)
  • Moroccan Dirham (MAD)
  • Nepalese Rupee (NPR)
  • New Taiwan Dollar (TWD)
  • New Zealand Dollar (NZD)
  • Nicaraguan Cordoba Oro (NIO)
  • Norwegian Krone (NOK)
  • Pakistani Rupee (PKR)
  • Papua New Guinean Kina (PGK)
  • Peruvian Nuevo Sol (PEN)
  • Philippine Peso (PHP)
  • Polish Zloty (PLN)
  • Qatari Riyal (QAR)
  • Romanian Leu (RON)
  • Russian Ruble (RUB)
  • Samoan Tala (WST)
  • Saudi Riyal (SAR)
  • Seychellois Rupee (SCR)
  • Singaporean Dollar (SGD)
  • Solomon Islands Dollar (SBD)
  • South African Rand (ZAR)
  • South Korean Won (KRW)
  • Sri Lankan Rupee (LKR)
  • Swedish Krona (SEK)
  • Swiss Franc (CHF)
  • Syrian Pound (SYP)
  • Thai Baht (THB)
  • Tongan Pa’anga (TOP)
  • Trinidad and Tobago Dollar (TTD)
  • Turkish Lira (TRY)
  • Ukrainian Hryvnia (UAH)
  • United Arab Emirates Dirham (AED)
  • United States Dollar (USD)
  • Vanuatu Vatu (VUV)
  • Vietnamese Dong (VND)
  • West African CFA Franc (XOF)
  • Yemeni Ria (YER)

Receive payment from MerchantPay in:

  • Australian Dollar (AUD)
  • British Pound (GBP)
  • Canadian Dollar (CAD)
  • Czech Republic Koruna (CZK)
  • Danish Krone (DKK)
  • Euro (EUR)
  • Guatemala Quetzal (GTQ)
  • Hong Kong Dollar (HKD)
  • Hungary Forint (HUF)
  • Indian Rupee (INR)
  • Israeli New Sheqel (ILS)
  • Japanese Yen (JPY)
  • Kuwaiti Dinar (KWD)
  • Mexican Peso (MXN)
  • New Zealand Dollar (NZD)
  • Norwegian Krone (NOK)
  • Peruvian Nuevo Sol (PEN)
  • Philippine Peso (PHP)
  • Polish Zlotych (PLN)
  • Saudi Arabian Riyal (SAR)
  • Singapore Dollar (SGD)
  • South African Rand (ZAR)
  • Swedish Krona (SEK)
  • Swiss Franc (CHF)
  • Turkish Lira (TRY)
  • United Arab Emirates Dirham (AED)
  • United States Dollar (USD)
What languages does MerchantPay support?

MerchantPay offers the checkout process in 15 languages:

  • English (en)
  • Chinese (zh)
  • Danish (da)
  • Dutch (nl)
  • French (fr)
  • German (gr)
  • Greek (el)
  • Italian (it)
  • Japanese (jp)
  • Norwegian (no)
  • Portuguese (pt)
  • Slovenian (sl)
  • Spanish-European (es_ib)
  • Spanish-Latin American (es_la)
  • Swedish (sv)
What online shopping carts work with MerchantPay?

MerchantPay provides its own online shopping cart and supports 100+ 3rd party shopping cartsincluding:

  • Shopify
  • 3D Cart
  • aMember
  • Avactis
  • BigCommerce
  • CS-Cart
  • CubeCart
  • Ecwid
  • FreshBooks
  • Magento
  • Magic Members
  • nopCommerce
  • OpenCart
  • Pinnacle Cart
  • RedTienda
  • RomanCart
  • VirtueMart
  • VP-ASP
  • WHMCS
  • X-Cart
  • ZenCart
Does MerchantPay offer seller reporting?

Yes, MerchantPay offers detailed reporting of sold items. The reporting is offered in the following formats:

  • PDF
  • XML
  • CSV
  • XLS
  • RTF
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